Roz vs When I Work
When I Work is a US mobile-first scheduling and time-tracking app, priced per user from $2.50/month with time tracking as an optional add-on. Roz is an AI-first rostering tool built for Australian small businesses, priced per site with unlimited management users. If you want a widely-used, mobile-first scheduling app with tiered add-ons, When I Work is a mature option. If you want AI that rebuilds the roster and Australian compliance rules built in, Roz goes further.
| Roz | When I Work | |
|---|---|---|
| Core focus | AI-first rostering that drafts, rebuilds, and repairs the roster, then reaches staff to confirm the change. | Mobile-first employee scheduling, optional time & attendance, and team messaging, aimed at 40+ industries. |
| AI capability | Roz rebuilds the roster after a sick call, proposes rule-compliant swaps, and flags coverage gaps and overtime risk before you publish. | "Auto scheduling" matches shifts to eligible employees, plus labor forecasting tools. When I Work's own marketing pages don't use the term "AI" for these features. |
| Compliance handling | Deterministic rules engine for rest hours, qualifications/certifications, and availability blackouts, checked on every roster build. | Scheduling rules cover eligibility, role permissions, and availability. We found no Australian award or Fair Work compliance tooling on its public pages. |
| Staff communication | Two-way over WhatsApp, Telegram, and email — staff reply to request leave, swap a shift, or say they're running late. | In-app messaging for shift reminders, announcements, and direct messages, without sharing personal phone numbers. |
| Pricing model | Per site + active staff, with unlimited management users on every plan. From $49/month AUD, GST-inclusive. | Per user/month, price rising with add-ons: Essentials $2.50, Pro $5, Premium $8 (currency not labeled on the pricing page; treat as USD — see FAQ). Time & attendance is an optional add-on toggle on every tier, not bundled by default. |
| Best for | Australian SMBs with 1–8 sites that want AI doing the roster legwork without a per-seat management bill. | Mobile-first teams, especially in the US, that want a mature scheduling app with tiered feature add-ons. |
Pricing checked 14 September 2026 from wheniwork.com/pricing and rozhq.com/pricing.
Pricing, compared
When I Work's Essentials tier starts at $2.50/user/month, which reads cheap next to Roz — but the pricing page doesn't label its currency, and as a US company its prices follow USD conventions, so treat it as USD until proven otherwise. It also charges per user, and time tracking is a separate add-on toggle on every tier rather than a bundled feature — so the real monthly cost depends on what you switch on. Roz's Lite plan is a flat $49/month AUD, GST-inclusive, for up to 15 active staff at one site, with rostering, the AI editor, compliance checks, and staff comms all included from the start.
When Roz is the better fit
If you're an Australian business and want the roster itself handled — built, rebuilt after a sick call, and checked against rest-hour and qualification rules — rather than a rules-based auto-scheduler that only matches by eligibility, Roz's AI does more of that work. Staff hear about changes on WhatsApp, Telegram, or email, with no separate app install, and pricing is flat AUD with GST handled at checkout, no per-head or add-on math required.
When When I Work is the better fit
When I Work is a mature, widely-adopted product with a strong mobile app and coverage across 40+ industries, which matters if your team is spread across the US or wants in-app messaging without sharing personal phone numbers. Its tiered pricing lets you pay only for what you switch on — Essentials without time tracking is genuinely cheap for a small team that just needs a shared schedule. If your business doesn't need Australian award compliance, this flexibility is a real advantage.
Common questions
Is When I Work available in Australia?
When I Work's pricing page doesn't restrict sign-ups by country, so it's technically usable in Australia. But we found no Australian award interpretation, penalty-rate, or Fair Work compliance features on its public pages — it's built for a general, largely US market.
Does When I Work have AI scheduling?
When I Work's site describes "auto scheduling" that matches shifts to eligible employees, and labor forecasting tools, but does not use the term "AI" anywhere we could find on its pricing or homepage. Roz's AI roster editor explicitly drafts, rebuilds after a sick call, and proposes rule-compliant swaps.
Is time tracking included in When I Work's price?
No. When I Work's pricing page shows time tracking as an optional add-on toggle on every tier (Essentials, Pro, Premium) rather than something bundled by default — worth checking before you compare headline prices. Roz includes rostering, compliance checks, and staff comms in every plan.
Is When I Work's pricing in USD or AUD?
When I Work's pricing page doesn't explicitly label a currency, but it's a US company and the prices ($2.50, $5, $8 per user/month) follow USD conventions — treat them as USD, not AUD, when comparing to Roz's AUD pricing.
Which is better for compliance with Australian rules?
Roz, for Australian businesses. When I Work's scheduling rules are about eligibility and availability matching, not Australian award interpretation. Roz's rules engine checks rest hours, qualifications/certifications, and availability blackouts specifically for the Australian small-business context it's built for.
Does either message staff on WhatsApp?
When I Work's messaging is in-app — shift reminders, announcements, and direct messages sent without sharing personal phone numbers, which some managers prefer for privacy. Roz messages staff on WhatsApp, Telegram, or email, channels most staff already use daily.
This comparison is sourced from When I Work's own public pricing page (wheniwork.com/pricing) and homepage (wheniwork.com), checked 14 September 2026, plus rozhq.com/pricing for Roz. It's a fair, factual overview, not an exhaustive feature list. When I Work is a trademark of its respective owner; we're not affiliated with When I Work. For the latest on When I Work's features and pricing, check its own website.