Help centre

Guides for building rosters, managing your team, and getting the most out of Roz. The same articles Roz answers from when you ask it a how-to question in the app.

Getting started

Getting started with Roz

What Roz does, how a roster comes together, and the first three things to do in a new workspace.

The dashboard (Home)

What the Home screen shows you — coverage at a glance, what needs attention, and quick ways into your work.

Rosters

Building your first roster

Start a draft, add shifts, and let Roz help fill coverage — the end-to-end flow for your first schedule.

Working with drafts

What a draft is, how it differs from a published roster, and how to manage multiple drafts.

The roster editor

A tour of the grid — adding and moving shifts, reading coverage indicators, and spotting rule breaches.

Editing with Roz

Use the AI roster editor to draft coverage, fix gaps, and rebalance hours by describing what you want in plain English.

Publishing a roster

How to publish a draft so your team can see it, what happens on publish, and how to make changes afterwards.

Roster history and versions

Review how a roster changed over time, see who edited what, and understand the revision feed.

People and places

Managing staff

Add team members, set their roles, availability, and preferences, and invite them so Roz can roster them well.

Managing sites

Set up the locations you roster for, their opening hours, and the timeslots shifts run in.

Configuration

Scheduling rules

Set the limits that keep rosters legal and fair — rest between shifts, weekly hour caps, and blackout dates.

Workspace settings

Set your timezone, currency, business hours, roles, public holidays, and teams so everything else behaves correctly.

Operations

Approvals and shift requests

How staff requests (swaps, pickups, time off) reach you and how to approve or decline them.

Import Anything — bring in an existing roster

Drop a spreadsheet, PDF, or even a photo of a roster and Roz proposes staff, sites, and shifts for you to confirm.