Delete your Roz account
How to ask
Email [email protected] from the email address on your Roz account. Use the subject "Delete my account".
We use the sender address to find your account. If you write from a different address, we ask you to confirm from the account address first.
What happens next
We reply by email to confirm the request. Then we delete your account and personal data within 30 days.
What we delete
- Your sign-in account.
- Your profile: your name, email address and phone number.
- The push notification tokens for your devices.
- Your chat messages with Roz.
What we keep, and why
Roster and shift records belong to your employer's workspace, not to you. We remove your name from those records. Where the law requires your employer to keep a record, such as pay and hours records, we keep it as your employer's record.
For a business account, we keep invoices and billing records for as long as the law requires.
If you manage a workspace
When you delete your own account, the workspace stays. Other people in the workspace keep their access. To close the workspace too, say so in your email.
More information
Read our Privacy Policy for what we collect and how we use it.