Operations
Leave requests and the leave lane
Staff ask for leave in the Roz app, on the web, or by asking Roz. A manager approves or declines each request. Leave then shows on the roster in the Leave & unavailable lane.
How do I ask for leave in the Roz app?
- On Home, tap Request time off. Or open Me → My leave.
- If you work at more than one business, choose the Business.
- Tap Choose dates and pick the first and last day.
- For part of one day, type a From time (optional) and a To time (optional).
- Choose the Type and add a Note (optional).
- Tap Send to your manager.
If you have shifts in those dates, the app lists them before you send. Your manager decides what happens to those shifts.
How do I ask for leave on the web?
- Open the Leave tab.
- Set From and To.
- For part of one day, set From time (optional) and To time (optional).
- Choose the Type and add a Note (optional).
- Select Submit request.
Can I ask Roz for leave?
Yes. In your chat with Roz, say what you need, for example: “Put me down for leave from 3 to 7 November.” Roz sends a leave request to your manager. While the request waits, you can ask Roz to change the dates or the type.
What types of leave are there?
Annual, Sick, Unavailable, Day off, Unpaid, Compassionate, Study Leave and Other.
How do I know if my leave is approved?
Your leave list shows a status: Submitted, Approved or Declined. You also get a notice when your manager decides. A declined request can include a reason.
Can I cancel a leave request?
Yes, while it shows Submitted. Tap or select Withdraw next to the request. After your manager decides, ask your manager to change it.
How do I approve or decline leave? (managers)
Leave requests come to the Requests page with the other staff requests. Each leave row shows the type, the dates and the staff member’s note.
- Open Requests.
- Select Approve or Decline on the leave row.
- When you decline, you can type a reason for the staff member.
You can also decide leave in these places:
- People: open the person. Their Leave panel shows Approve and Decline on a request that waits.
- The leave lane on the roster: select a waiting leave card, then Approve or Decline.
- The Roz app: the Approvals tab, or the chat Roz opens for each request.
- Roz chat: for example, “Approve Priya’s leave.”
See Approvals and shift requests.
What happens to shifts during approved leave?
Approving leave does not remove shifts. When a leave request overlaps shifts, the row on Requests says so, for example “On 2 shifts in these dates … Approving keeps them on the roster. Reassign them on the Roster.”
Give those shifts to someone else on the roster. You can ask Roz, for example: “Who is rostered while on leave?”
How do I add leave for someone? (managers)
- Open People and select the person.
- In the Leave panel, set the dates and the type.
- Select Add leave.
Leave that a manager adds is approved at once. To remove leave, select ✕ next to it.
What is the leave lane?
The Leave & unavailable lane sits under the roster in the By slot view. It shows in the 1 week view and in longer views such as 2 weeks and Month.
- The lane has two rows: Unavailable, then Leave.
- Each card spans the days the person is away. Part-day leave shows its times.
- A hatched card is a request that waits for a decision.
- The chip next to the title shows how many people are away.
- Select Leave & unavailable to fold the lane away or open it again.
Managers can select a card to change the dates (Save dates), set part-day times (Save window) or make it All day, and to Delete leave.
Can I turn a shift into leave from the roster? (managers)
Yes, on a draft. Drag a shift onto the Leave & unavailable lane. The shift becomes a day of leave for that person. The lane shows “Drag a shift here to make it leave” as a hint.
Can staff see each other’s leave?
Only if you allow it. In Settings → Workspace, turn on Staff see teammates’ days off and annual leave. Staff then see approved annual leave and days off on their team roster. Sick leave and other leave types always stay private. The switch is off by default.
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