Roz and support

Billing and plans

Your plan determines how much of Roz you can use — how many staff you can roster and which features are on.

Seeing your plan

Open the Plans tab to see:

• Your current plan and what it includes.
• Your trial status if you’re still in a trial, including how many days are left.
• Your seats / limits and how close you are to them.

During a trial

While you’re trialling, a trial chip shows how many days remain. You can keep building rosters as normal; upgrade any time from the Plans tab to continue past the trial.

Upgrading or changing plan

Choose a plan from the Plans tab to upgrade. Changes take effect straight away.

Billing questions

Billing and payment questions — invoices, refunds, changing payment details, anything about charges — are handled by a person, not by Roz. Reach out via Getting help or email [email protected] and we’ll sort it out.