Getting started
The Roz app
The Roz app puts your roster, your requests, your team chats and Roz on your phone. Managers and staff use the same app. The app shows different tabs for each role.
How do I get the app?
Get the app called Roz for your phone:
- iPhone: Roz on the App Store.
- Android: Roz on Google Play.
On the staff website, the Get the Roz app banner has a Download on the App Store link.
How do I sign in?
You cannot make a new account in the app. Your manager invites you, or you sign up for Roz on the website first.
- Open the app and tap Sign in.
- Type your email address.
- Tap Email me a code, then type the code from the email. Or tap Use a password instead and then Sign in with password.
You can also tap Continue with Google or Continue with Apple.
If you forget your password, tap Forgot password? on the password step. Roz emails you a code, and you set a new password.
Did your manager send you an invite? Open the invite link on your phone.
Which tabs do staff see?
- Home: your next shift, what waits for you under Needs you, and shortcuts.
- Shifts: your own shifts.
- Team: the published roster for your team.
- Requests: swaps that colleagues ask of you, your own requests, and shifts you can pick up under Pick up a shift.
- Comms: your team chats and messages.
Which tabs do managers see?
- Home: today at your business and what needs you.
- Roster: the roster.
- Approvals: requests and leave that wait for your decision.
- Comms: your team chats and messages.
To open your staff list, tap the settings button (the cog) at the top of the screen, then tap Staff.
How do I talk to Roz in the app?
Tap the round Roz button in the bottom corner of the screen. Roz opens in a sheet over the page. It is the same conversation on every screen.
You can attach up to 5 files or photos to a message. A manager can attach a roster file, and Roz imports it. See Import Anything.
The first time, Roz asks for your OK to use AI. Tap Agree and continue, or Not now. To change this later, open settings and tap Roz AI data sharing.
Staff can also talk to Roz on WhatsApp. See Talking to Roz on WhatsApp.
Where do I find my own details?
On the Home tab, tap your name at the top of the screen to open Me. Me has:
- My shifts, My requests, My leave, My availability and My profile.
- Calendar, to add your shifts to your iPhone Calendar. See Your shifts in Apple Calendar.
- Switch business and Settings.
How do I switch business?
If you work at more than one business:
- On the Home tab, tap your name at the top of the screen to open Me.
- Tap Switch business.
- Tap the business you want.
You can also tap Switch business in settings.
What is in settings?
Tap the settings button (the cog) at the top of the screen. You can:
- Turn Notifications on or off for this phone. See Notifications you get from Roz.
- Turn Dark Mode on or off.
- Change Roz AI data sharing.
- Open the Privacy Policy.
- Tap Delete my account to read how to delete your account.
- Tap Sign Out.